FAQ
Frequently asked questions.
Straight answers about plans, privacy, location, photos, guest passes, the Brain and the AI features, personal settings and what Kinnomy does not do.
The basics
What it is.
What is Kinnomy?
The operating system for your home: one private place for the calendar, bills, chores, lists, documents and everything your household knows, shared with the people you live with.
Who is it for?
Anyone who shares a home: couples, families, roommates, multigenerational households, people caring for a parent, and new homeowners.
What are the six layers?
People (who is in the household), Time (what is happening), Money (what it costs), Work (what needs to happen), Memory (what the household knows) and Context (what is happening right now).
Where does the name come from?
Kin, the people you share a home with, plus -nomy, from the Greek nomos, the way something is run. It is a nod to oikonomia, the running of a household, which is where the word “economy” comes from.
Plans and billing
What it costs.
Is Kinnomy really free?
Yes. The Free plan is $0 forever for up to 2 members. It includes the calendar, tasks, chores, shopping lists, Talk, the Emergency card, health, photos, pets, gifts and wishlists, the house manual, allowance, carpool, phone notifications, offline mode, Tell the house, the Brain’s built-in analysis and every personal setting. Every new household also starts with 30 days of Household+ free, no card needed.
What happens when the free trial ends?
Your household moves to the Free plan. Nothing is deleted. Paid modules, like Money, become read-only until someone upgrades, so your records are still there when you come back.
Who pays for the household?
Billing belongs to the household owner. One subscription covers everyone in the household.
Is yearly cheaper?
Yes. Yearly costs 10 months’ price: Household is $90 a year instead of $108, and Household+ is $190 instead of $228.
The Brain
Asking your home.
What is the Kinnomy Brain?
One place to ask anything about your home, from “what is due this week?” to “can we afford a $2,400 trip in March without touching the vacation fund?”. It knows every record you are allowed to see, how those records connect, what happened before and the patterns in it.
Does the Brain need AI?
No. The built-in analysis works on every plan without AI and costs nothing to run: the health score, spending trends, bill history, subscriptions, the cash flow forecast, “can we afford it” checks, goal pace, chore fairness, free time, the upkeep forecast, expiring papers, birthdays and memory lookups. AI answers (Quick, Deep analysis and Research) are on Household and Household+.
Can the Brain be wrong?
Yes. That is why every answer shows the steps it took and links to the records it used, so you can check it. Money answers show the numbers they used, and answers say how sure they are.
What can the Brain see?
Only what the person asking is allowed to see. Private items stay private, and Adults only items stay with the adults, in answers too.
Does the Brain see our health records?
Only with that person’s consent. AI answers use medicines, vaccines and measurements only if the person turns on “Let the Brain use health records” in their settings, and it is off until they do. The built-in analysis can answer health questions on the device either way.
Can the Brain spoil a surprise?
No. It never shows a gift idea to the person it is for, and it never tells a wisher who claimed their wishes. Anonymous polls stay anonymous in answers too.
Privacy and data
What happens to your data.
Do you use our data to train AI?
No. Household data is never sold, never used for advertising and never used to train AI models, ours or anyone else’s.
Do you track where we are?
Only if a person turns location on for themselves. It updates only while they have the app open or tap Share now, keeps only the latest point, expires after 4 hours by default, and keeps no history.
Is our data end-to-end encrypted?
No, and we would rather say so. Your data lives in our database, and documents sit in a private folder that is only served to members of your household, with a permission check on every download.
Can we leave and take our data with us?
Yes. Export everything as JSON and CSV at any time, or delete the household entirely. Leaving is as easy as joining.
Do you show ads?
No. Not on any plan. We are paid by subscriptions only.
Photos, pets and guests
The rest of the household.
Is my photo library private?
Yes. Photos are stored privately, like documents, and only people in your household with access can see them. There is never a public link. The only way to share outside the household is an album link you make, which expires and can be turned off. The resized copies Kinnomy makes have location data removed. An original kept with Keep original photos, a video, or a HEIC photo the server cannot convert is stored exactly as uploaded, including any location your phone saved.
Can grandparents see an album without an account?
Yes, on Household and Household+. Send them an album link. It opens only that album, expires after the number of days you pick, and you can turn it off at any time.
What does a sitter see?
Only what you put on their guest pass: the house manual pages, contacts and emergency details you choose, and when the pass ends. Never the calendar, money, documents or photos. Guest passes are on Household and Household+, and you can turn one off at any time.
What is a guest pass?
A private link for a sitter, a house guest or a dog walker. It shows only the house manual pages, contacts and emergency details you choose, ends on the date you set, and can be turned off at any time. Guest passes are on Household and Household+.
Is Photos a backup for our phones?
No. Photos is for sharing family moments, not a full photo backup. Photos are resized to save space unless the owner turns on Keep original photos, and videos are short clips only. Keep your originals somewhere else too.
Can my partner see the gift I am planning for them?
No. A gift idea is hidden from the person it is for, everywhere: search, the calendar feed, digests, the activity timeline, exports and the Brain. And a wisher never sees who claimed their wishes.
Can the kids earn rewards?
Yes. Chores and pet care can carry points, and adults set up rewards that kids and teens trade them for. A kid asks, an adult approves, and the points come off.
Using Kinnomy
How it works day to day.
Is there an iPhone or Android app?
Not yet. Kinnomy works in the browser on phones and desktops, and you can add it to your home screen so it opens like an app. Native iPhone and Android apps are on the roadmap.
Does it connect to my bank?
No. Kinnomy has no bank connections. Bills and expenses are typed in, imported from a CSV file, or read from a photo on Household+. Opt-in bank connections are on the roadmap as a plan, not a promise.
Can kids or grandparents use it without an email address?
Yes. Add them as profiles without a login. They still get a color, a place on the calendar, chores, points and a birthday reminder.
Can I be in more than one household?
Yes. One account can belong to more than one household, like your home and a parent’s home, with a switcher.
Does Tell the house need AI?
No. It works with a built-in parser. With AI switched on, it understands more kinds of sentences.
Does it work in dark mode?
Yes. The app has light and dark versions of 11 themes, plus your own accent color, fonts and text size. This website has light and dark too: tap the moon or sun button at the top of any page to switch.
Still have a question?
Write to us and a person will reply, or start free and see for yourself.